When you’re close to the organisation or working on the inside, it’s sometimes difficult to see what you could be doing better or differently.
Our skilled team can provide an initial overview of your operational performance using key indicators, and we can workshop with executive teams to identify key priorities. We can conduct a comprehensive organisational review to examine, in detail, your strategy, structure, and culture. We also conduct individual service reviews using a best-value methodology.
Our skilled team can gain an understanding of the key job activities, the strategic and cultural environment, service levels, staffing challenges and future sustainability of your Council.
We spend time comparing the structures of similar councils to compare budgets, staffing levels and service profiles and appreciating the organisation’s appetite for change.
We have a proven record of ensuring structure follows strategy.
We will work with the Mayor, Councillors, leadership and management teams to discuss emerging issues. We can then determine whether your organisation has a focus on performance, customers, efficiency and how open your team is to implementing solutions, such as shared services or outsourcing.
Our approach can:
Let us partner with you to formulate and recommend innovative, best-practice solutions, including a detailed implementation plan for your Council.
Whether you want to improve the efficiency and effectiveness of your business, ensure that your managers and leadership teams are operating to their maximum potential, be confident that the organisation is well-governed, or need to recruiting senior managers, we have the proven capacity and capability to assist you.
Our seven key services are: